What This Feature Does

The Points of Interest (POI) search tool allows you to find real-world businesses and locations directly on the map. You can categorize these locations as competitors, allies, or general points, and save them into folders for further analysis.

Franchisors, retailers, and marketing firms need to understand competitor and ally density within trade areas to evaluate territory quality. Areas with relatively fewer competitors and more allies tend to be more attractive—and more valuable—while areas with higher competition and fewer complementary businesses are typically more constrained and harder to grow.

What are competitors and allies?

Competitors are any businesses or locations that compete for the same customers. This includes:

• Direct competitors in the market

• Your own locations (often referred to as cannibalization)

Allies are complementary businesses that attract your target customers without competing for their spend. For example, fitness centers often benefit from nearby health food stores or athletic apparel retailers, which draw similar audiences.

What are “General” POIs?

General POIs are locations that are relevant to your analysis but do not fall into competitor or ally categories. These might include:

• Potential build-out or expansion sites

• Infrastructure locations

• Landmarks or other points of interest within a territory

These three elements form the foundation of competitor density and ally density - one of the core dimensions used to forecast retail site and franchise territory performance.

How to Open the POI Search Tool

You can access POI search in two ways:

Option 1: POI Icon

• Located in the right-side drawer (collapsed by default)

• Click the marker icon to open the POI panel

Option 2: Search Bar

• Click the search bar in the upper-right corner of the map

• This automatically opens the POI functionality

How to Run a POI Search

1. Enter a search term in the search bar

2. Press enter to execute the search

Search terms can include:

• General categories (e.g., “restaurants”, “gyms”, “coffee shops”)

• Specific businesses or locations (e.g., brand names or addresses)

Search results are powered by Google POI data and are based on your current map view.

How Results Are Determined (Zoom and Map Behavior)

Each search returns up to 20 locations, based on your current map extent and zoom level.

• When zoomed out, results are spread across a larger area

• When zoomed in, results become more localized and dense

This means you are not seeing every possible location at once.

To find more locations:

• Zoom in to a smaller area

• Pan the map to a new location

After moving or zooming, a “Search this area” button will appear. Click it to refresh results using your current search term.

In addition, if you have selected a specific shape or polygon in your left-hand drawer, the search function will execute only within the bounds of that polygon. 

Understanding Search Results

After running a search:

• Results appear in the right-hand panel beneath the search bar

• Matching markers are displayed on the map

• Each result includes options for saving and categorization

Important: Search results are temporary and are not saved automatically.

To retain results, you must:

1. Classify each POI as General, Competitor, or Ally

2. Save them to a folder

If you navigate away from the search panel, clear the results, or run a new search before saving, all current results will be removed.

→ Important note on saving POIs.

How to Categorize POIs

Each POI can be assigned to one of three categories:

• General — neutral locations

• Competitor — businesses competing for the same demand

• Ally — complementary businesses that may drive shared traffic

To categorize a POI:

• Click the “+” icon to add it as a General POI

• Click the three-dot menu to assign it as a Competitor or Ally

How to Save POIs to a Folder

1. Select POIs using the + icon or three-dot menu

2. Click Save

3. Choose one of the following:

   • Save

   • Save to folder

   • Reset (clears unsaved search results) 

Clicking Save will save the categorized POIs to the currently selected folder. To save POIs to a different folder, click ‘Save to folder’ and use the dialogue box to either select a different folder or create a new one. 

Clicking ‘Reset’ will clear all POI search results. 

Saved POIs will appear in the left-hand folder panel, where they can be used for further analysis.

Searching Within a Selected Area

If you select a polygon before running a POI search, results will be limited to that specific boundary.

This is one of the most commonly used POI workflows. Franchisors and site selectors often use it to evaluate competitor density and ally density within defined trade areas, comparing territories to identify the most promising opportunities.

To run a boundary-based POI search:

1. Create or load your territory boundaries into a folder. This can include:

   • Imported boundaries

   • Drive-time (isochrone) areas

   • Fixed-radius buffers

   • ZIP codes or other administrative boundaries

   • Manually drawn polygons

2. Select the boundary you want to analyze

3. Run your POI search

4. Save the results

Once saved, the POIs will be associated with that specific territory, allowing you to compare locations based on competitor and ally presence.

What to Do Next

Once you’ve saved General, Competitor, and Ally POIs, you have the foundation for more advanced territory and site analysis.

Two of the most common next steps are:

• Identifying whitespace opportunities

• Evaluating competitor and ally density

These analyses form the basis for forecasting territory performance and identifying expansion opportunities.

Whitespace Analysis

Whitespace analysis helps you identify areas where demand exists but coverage is limited.

This typically involves:

• Assigning territory boundaries to competitor locations

• Visualizing where those territories overlap—and where they don’t

• Identifying corridors with population that are not effectively reached

In Population Explorer, you can do this by running the bulk territory tool (isochrones or radius buffers) across all saved competitor POIs.

Read more about whitespace analytics here, or read our whitespace analysis of Jakarta.

Competitor and Ally Density Analysis

This analysis helps you understand how competitive (or supportive) each territory is.

A common approach is to calculate:

• Population per competitor (competitor density)

• Population per ally (ally density)

You can base these metrics on:

• Residential population

• Daytime (ambient) population

Comparing these across territories allows you to see where competitive pressure is highest, and where conditions are more favorable for expansion.

Common Questions

Q: Why am I only seeing 20 results?
A: Each search returns up to 20 locations based on your current map view. Zoom in or move the map to find more.

Q: How do I find additional locations?
A: Zoom in or pan the map, then click “Search this area” to refresh results.

Q: What’s the difference between competitors and allies?
A: Competitors serve the same demand. Allies are complementary businesses that may increase traffic or demand in the area.

Q: Why did my results change after zooming?
A: Results are dynamically based on your map view, so zooming or moving changes which locations are returned.